Understanding Credit & Collections KPIs [Short Course]

Learn to measure & track essential key metrics beyond DSO to process efficiency, effectiveness, and analysts’ productivity.

18k+ Credit Managers Enrolled | 4 Byte-sized Lessons | Completion Certificate

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"Currently there is no one place for credit learning. With job-role specific courses and ERP modules, Highako University will serve as a 'one-stop' training solution for credit, collections and A/R teams."

- Joy Krugel
Credit Manager
Johnsonville, LLC

"I was really impressed with what I saw of Highako. I plan on introducing highako.com to our 300 member team as a part of our training curriculum."

- Bill Lehmann
SVP - Credit,
Hewlett Packard Enterprise

Course Content

Credit and Collections Beyond DSO

Analyze important KPIs that meet the needs of key stakeholders & track metrics like BPDSO, ADD, CEI, etc.

Duration: 30 minutes

Efficiency and Effectiveness Performance Metrics

Session on how to choose right metrics to improve department & FTE efficiency & maximize revenue.

Duration: 30 minutes

Bottom Line Performance Metrics to Track

Learn how to effectively report performance results to sales reps on profit driven by credit teams.

Duration: 30 minutes

Six Methods of Calculating DSO

Get access to manager's guide to understand DSO and learn about different ways of calculating DSO.

Duration: 30 minutes

Get Skilled In:

Cash application efficiency
KPIs & reporting
Benchmarking & performance management

Calculating Key Ratios
Sales & CFO reports
Dispute management efficiency

Enroll Today for Instant Access!

Course Details:

4 Lessons
10-min Byte-sized modules
100% FREE Course
Get Certificate of Completion

About the Trainer

Robert Shultz is a Founding Partner of Quote to Cash Solutions (Q2C) LLC and provides consulting services in all aspects of credit and collections processes across industries. He brings in 30+ years of experience in Finance space and translates it into world-class training, which has reached 100,000 collectors world-wide. He is currently working as a Special Advisor to the Credit Management Association Board of Directors and also serving as Chairman at the Financial Executive Networking Group’s (FENG) Credit and Working Capital Management professional group.

Robert S.Shultz
Founding Partner
Quote to Cash(Q2C) Solutions